MB-220: Microsoft Dynamics 365 Marketing

This course focuses on configuring and managing advanced settings and core features within Dynamics 365 for Marketing. Core features include leads, segments, lists, marketing forms, marketing pages, marketing emails, customer journeys, events, and analytics.   This course will review the marketing application configuration needed to drive business growth. It will also dive into lead management,…

MB-210: Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales is an end-to-end application to manage the handling of customers and potential customers; tracking data against sales goals, automating your best practices, learning from your data and more.   Join our team of globally recognized experts as they take you step by step from lead to opportunity to closed deal.  Using…

Practicing Kanban using Azure Boards

All software development teams have a desire to increase their flow and throughput. With the powerful combination of Kanban and Azure Boards, they can do just that. This one day course will introduce Kanban and demonstrate how an agile team can configure and use Azure Boards to effectively practice Kanban, achieve flow, and begin improving…

MB-330: Microsoft Dynamics 365 Supply Chain Management (ESI)

This course is designed to build your foundation in Dynamics 365 Supply Chain Management application knowledge. This course will cover the most important features and functionalities needed by Dynamics 365 Supply Chain Management functional consultant including: The product information and how to configure, create, and manage your product and inventory. Supply chain management configuration and…

MB-310: Dynamics 365 Finance (ESI)

Organizations use Dynamics 365 for Finance and Operations to elevate their financial performance by increasing profitability, optimizing workforce productivity, reducing operational expenses, adapting quickly to requirement changes, and streamlining asset management. This course discusses how to configure and use essential components of financial management in Dynamics 365 for Finance and Operations. This Enterprise Skills Initiative…

MB-300: Dynamics 365 – Core Finance and Operations (ESI)

Dynamics 365 Finance and Operations apps include, but are not limited to, Dynamics 365 Finance, Dynamics 365 Supply Chain Management, and Dynamics 365 Supply Chain Management, Manufacturing. Dynamics 365 Finance helps you to: Automate and modernize your global financial operations. Monitor performance in real time, predict future outcomes, and make data-driven decisions to drive business…

MB-240: Microsoft Dynamics 365 Field Service (ESI)

Microsoft Dynamics 365 Field Service helps organizations better position themselves in the market by providing a variety of tools that assist in identifying and scheduling resources and managing workloads for mobile workers. This course will equip students with the skills necessary to identify and configure the key components that are used to deliver Field Service…

MB-230: Microsoft Dynamics 365 Customer Service (ESI)

Microsoft Dynamics 365 for Customer Service offers any organization an opportunity for customer success.  Using tools such as automatic case creation and queue management frees up your time to dedicate it where you can have a greater impact, directly with your customers. Join our team of globally recognized experts as they take you step by…

MB-330: Microsoft Dynamics 365 Supply Chain Management

This course is designed to build your foundation in Dynamics 365 Supply Chain Management application knowledge. This course will cover the most important features and functionalities needed by Dynamics 365 Supply Chain Management functional consultant including: The product information and how to configure, create, and manage your product and inventory. Supply chain management configuration and…

MB-240: Microsoft Dynamics 365 Field Service

Microsoft Dynamics 365 Field Service helps organizations better position themselves in the market by providing a variety of tools that assist in identifying and scheduling resources and managing workloads for mobile workers. This course will equip students with the skills necessary to identify and configure the key components that are used to deliver Field Service…

MB-230: Microsoft Dynamics 365 Customer Service

Microsoft Dynamics 365 for Customer Service offers any organization an opportunity for customer success.  Using tools such as automatic case creation and queue management frees up your time to dedicate it where you can have a greater impact, directly with your customers. Join our team of globally recognized experts as they take you step by…