Course Overview

Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. Having a smooth transition when change occurs is important in any situation and your participants will gain some valuable skills through this workshop.

The Change Management workshop will give any leader tools to implement changes more smoothly and to have those changes better accepted. This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.

Key Learning Areas

  • Quick Reference Job Aids
  • Icebreakers, Activities, and Exercises
  • Promotional Advertorials
  • Pre- and Post-Assignments
  • Flip Chart Notes

Course Outline

Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Preparing for Change

  • Defining Your Strategy
  • Building the Team

Identifying the WIIFM

  • What’s In It For Me?
  • Building Support

Understanding Change on an Individual Level

  • Clearing
  • Programming
  • Processing

Leading and Managing the Change

  • Preparing and Planning
  • Delegating
  • Keeping the Lines of Communication Open
  • Coping with Pushback

Gaining Support

  • Gathering Data
  • Addressing Concerns and Issues
  • Evaluating and Adapting

Making it all Worthwhile

  • Leading Status Meetings
  • Celebrating Successes
  • Sharing the Results and Benefits

Using Appreciative Inquiry

  • The Four Stages
  • The Purpose of AI
  • Examples and Case Studies

Bringing People to Your Side

  • A Dash of Emotion
  • Plenty of Facts
  • Bringing it All Together

Building Resiliency

  • What is Resiliency?
  • Why is it Important?
  • Five Easy Steps for the Leader and the Individual

Building Flexibility

  • What is Flexibility?
  • Why is it Important?
  • Five Easy Steps for the Leader and the Individual

Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations