Course Overview
Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. Having a smooth transition when change occurs is important in any situation and your participants will gain some valuable skills through this workshop.
The Change Management workshop will give any leader tools to implement changes more smoothly and to have those changes better accepted. This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.
Key Learning Areas
- Quick Reference Job Aids
- Icebreakers, Activities, and Exercises
- Promotional Advertorials
- Pre- and Post-Assignments
- Flip Chart Notes
Course Outline
Getting Started
- Icebreaker
- Housekeeping Items
- The Parking Lot
- Workshop Objectives
Preparing for Change
- Defining Your Strategy
- Building the Team
Identifying the WIIFM
- What’s In It For Me?
- Building Support
Understanding Change on an Individual Level
- Clearing
- Programming
- Processing
Leading and Managing the Change
- Preparing and Planning
- Delegating
- Keeping the Lines of Communication Open
- Coping with Pushback
Gaining Support
- Gathering Data
- Addressing Concerns and Issues
- Evaluating and Adapting
Making it all Worthwhile
- Leading Status Meetings
- Celebrating Successes
- Sharing the Results and Benefits
Using Appreciative Inquiry
- The Four Stages
- The Purpose of AI
- Examples and Case Studies
Bringing People to Your Side
- A Dash of Emotion
- Plenty of Facts
- Bringing it All Together
Building Resiliency
- What is Resiliency?
- Why is it Important?
- Five Easy Steps for the Leader and the Individual
Building Flexibility
- What is Flexibility?
- Why is it Important?
- Five Easy Steps for the Leader and the Individual
Wrapping Up
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Completion of Action Plans and Evaluations